Frequently Asked Questions
Do you ship internationally?
Yes, we ship pretty much anywhere in the world using express international shipping, fully tracked and on its way within 1-2 business days.
Customs Fees?
Quick heads up: some countries may charge customs fees or cause minor delays. Unfortunately, that’s out of our hands, but we’ll get your piece to you as fast as humanly possible. If you are unsure whether your country will charge you any customs or import fees upon delivery, feel free to reach out and I'll try my best to help!
Do you offer custom and personalized orders?
If you have a particular design or customization in mind, feel free to send us a message and we'll try our best to accommodate!
Do you offer gift wrapping or personalized messages?
Yes, we send personalized hand written letters with every order we receive. We also offer gift wrapping upon request. Let us know if you’d like to include a specific personalized message with your order.
Sizing details
"About Our .25 Sizes"
You might have noticed we don’t list a 10 or 10.5, but a 10.25 instead.
Simple reason: it covers both comfortably. Rings naturally fit a little different depending on the day, the weather, or how you wear them. A 10.25 hits that sweet spot between too tight and too loose. Most people won’t feel the difference between a 10, 10.25, or 10.5...so I just went with what works.
If you're in between sizes reach out and I'll help you figure out what works best!
Care instructions
A few simple habits will ensure your piece stays looking its best :)
- Wearing your pieces often! Your skin’s natural oils help prevent tarnish.
- Avoid harsh chemicals like perfumes or cleaning products, let your jewelry be the last thing you put on
- Silver may naturally oxidize with time. Use a soft jewelry cloth to clean and polish your piece regularly to maintain its shine.
- Store your jewelry someplace dry when not in use: a pouch, box, or zip-bag works great.
What is your return and exchange policy?
-We want you to love your jewelry as much as we loved creating it. Each piece is handcrafted with care, and because of the intimate nature of jewelry, we’re not able to accept returns or exchanges at this time.
- If there’s ever an issue with your order arriving damaged or not as described, please contact me right away—I’ll make it right.