Frequently Asked Questions
Do you ship internationally?
Yes, we ship pretty much anywhere in the world using express international shipping, fully tracked and on its way within 1-3 business days.
What is your return and exchange policy?
We want you to feel confident and proud of the piece you choose. If it’s not quite right, you may return it within 14 days of delivery as long as it’s in original, like-new condition.
Do U.S. customers have to pay any duties/tariffs?
All U.S. orders now ship Delivered Duty Paid (DDP): meaning no import duties, tariff fees, or hidden charges upon delivery. The price you see is the final price you pay.
Enjoy a smooth, hassle-free shopping experience from checkout to your doorstep!
Do you offer custom and personalized orders?
If you have a particular design or customization in mind, feel free to send us a message and we'll try our best to accommodate!
Do you offer gift wrapping or personalized messages?
Yes, we send personalized hand written letters with every order we receive. We also offer gift wrapping upon request. Let us know if you’d like to include a specific personalized message with your order.
Sizing details
"About Our .25 Sizes"
You might have noticed we don’t list a 10 or 10.5, but a 10.25 instead.
Simple reason: it covers both comfortably. Rings naturally fit a little different depending on the day, the weather, or how you wear them. A 10.25 hits that sweet spot between too tight and too loose. Most people won’t feel the difference between a 10, 10.25, or 10.5...so I just went with what works.
If you're in between sizes reach out and I'll help you figure out what works best!
Care instructions
A few simple habits will ensure your piece stays looking its best :)
- Wearing your pieces often! Your skin’s natural oils help prevent tarnish.
- Avoid harsh chemicals like perfumes or cleaning products, let your jewelry be the last thing you put on
- Silver may naturally oxidize with time. Use a soft jewelry cloth to clean and polish your piece regularly to maintain its shine.
- Store your jewelry someplace dry when not in use: a pouch, box, or zip-bag works great.