Shipping policy

All orders are handmade in Bali and dispatched from our workshop in Sharjah, United Arab Emirates.

We offer free express shipping via FedEx International Express and SkyNet Worldwide Express. Orders within the UAE are delivered by our local courier partner, Jeebly. Tracking details will be provided as soon as your order has been dispatched.

Delivery Times

US & Canada: 3–5 business days

Europe & Australia: 3–7 business days

UAE: Next Day Delivery

Rest of World: 5–10 business days

Orders typically dispatch within 1–2 business days. Tracking is provided upon dispatch.

Customs & Import Taxes

U.S. Buyers

All U.S. orders are shipped Delivered Duty Paid (DDP), meaning there are no import duties, tariff fees or hidden charges upon delivery. The price shown at checkout is the final price you pay.

Rest of the World

International orders may be subject to import duties, taxes and customs fees according to your country’s regulations. These charges are collected locally by the courier or customs authority and are the responsibility of the buyer.

If you are unsure about potential charges, please email hello@wearehiddendepths.com .